SIR30207: Certificate III in Retail

Qualification notes

 This qualification provides the skills and knowledge for an individual to be competent in retail operations and/or supervision with the need to apply discretion and judgement. Work would be undertaken in various retail store settings, such as specialty stores, supermarkets, department stores and retail fast food outlets. Individuals may have some responsibility for others and provide or hold specific coordination or support responsibilities within a store team.

Job roles

Individuals with this qualification are able to perform roles, such as:

• providing in-depth product and service advice in a retail environment
• selling products and services in variety of retail settings
• supervising a checkout area
• leading a team preparing and selling fast food items
• leading a department team within a large store or supermarket
• acting as an assistant to a manager of a small to medium store
• organising and maintaining work areas and displays
• carry out specific responsibilities, such as merchandising.